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ACCEPTABLE USAGE POLICY

By Using Our Platform You Accept The Terms of this Policy

Please read this Acceptable Usage Policy carefully and ensure that you understand it before using Our Platform. Our Acceptable Usage Policy sets out standards which apply to your use of this website, keysio.com (“Our Platform”) when communicating via Our Platform, uploading User Content, or otherwise interacting with it. It is recommended that you print a copy of this Policy for your future reference.


This Policy was last updated on 11th May


Your agreement to comply with this Policy is indicated by your use of Our Platform. If you do not agree to this Policy, you must stop using Our Platform immediately.
The following document[s] also apply to your use of Our Platform:
•    Our Privacy Policy, available here This is also referred to below in Part 15.
•    Out Terms of Use, available here. This is also referred to below in Part 13.

1.    Definitions and Interpretation 
1.1    In this Policy, unless the context otherwise requires, the following expressions have the following meanings:

“content” or “Content”    means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Platform;
“User”    means a user of Our Platform; [and]
“User Content”    means upates, notes, documents, submitted by Users to Our Platform;
“We/Us/Our”    means Keysio Limited

2.    Information About Us
Our Platform and Platform are owned and operated by Keysio Limited (‘We’). We are registered in England and Wales under company number 13681035 and have our registered office at 2 Malwood Road, London, SW12 8EN. our VAT number is 435903295. We are a limited company. 

3.    How to Contact Us
To contact Us, please email Us at [email protected] or telephone Us on 020 3262 0150

4.    Changes to this Policy
4.1    We may alter the terms of this Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Platform constitutes your acceptance of this Policy. Consequently, any changes made to this Policy will apply to your use of Our Platform the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Platform.


4.2    If any part of the current version of this Policy conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

5.    Acceptable Usage of Our Platform
5.1    You may only use Our Platform in a lawful manner:
a)    You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b)    You must not use Our Platform in any way, or for any purpose, that is unlawful or fraudulent;
c)    You must not use Our Platform to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind;
d)    You must not use Our Platform to knowingly send, upload, or in any other way transmit unauthorised or unsolicited marketing or similar material (commonly referred to as “spam”);
e)    You must not use Our Platform to bully, threaten, harass, intimidate, insult, annoy, alarm, inconvenience, upset, or embarrass another person;
f)    You must not use Our Platform to harm or attempt to harm minors in any manner; and
g)    You must not use Our Platform, submit User Content, or communicate in any way using Our Platform that does not comply with the content standards set out below in Part 7.

6.    Interactive Services
6.1    The following interactive services are available on Our Platform:
a)    Chat
b)    Providing updates on property transactions
c)    Uploading documents
6.2    We are under no obligation to monitor, moderate, or in any other manner oversee any interactive services provided on Our Platform. We hereby exclude any and all liability for any loss or damage arising out of the use of such interactive services by a User who breaches the content standards set out below in Part 7, whether We monitor the interactive service or not.
6.3    Minors may not use Our Platform

7.    Content Standards
7.1    When communicating via Our Platform, uploading User Content, or otherwise interacting with Our Platform, you must not submit, communicate, or otherwise do anything that:
a)    is sexually explicit;
b)    in any way sexualises minors (including, but not limited to, child sexual abuse material);
c)    is obscene, deliberately offensive, hateful, or otherwise inflammatory;
d)    promotes violence;
e)    promotes, encourages, incites, or supports acts of terrorism;
f)    promotes or assists in any form of unlawful activity;
g)    is defamatory of another person;
h)    bullies, insults, intimidates, or humiliates another person;
i)    discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;
j)    is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
k)    is calculated or otherwise likely to deceive;
l)    is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;
m)    misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive
n)    implies any form of affiliation with Us or any other party where there is none;
o)    infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to Us or any other party;
p)    is in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence

7.2    When communicating via Our Platform, uploading User Content, or otherwise interacting with Our Platform, you must ensure that your communication or submission:
a)    is truthful and accurate (where you are stating facts);
b)    states only genuinely held opinions; and
c)    complies fully with any and all local, national, or international laws and regulations that apply.

8.    Breaches of this Policy
8.1    If you fail to comply with the provisions of this Policy, We may take action as set out in this Part 8. A breach of this Policy also constitutes a material breach of the Terms and Conditions of Our Platform. We may take one or more of the following actions in response to your breach:
a)    Suspend or terminate your right to use Our Platform;
b)    Remove, either temporarily or permanently, your communication, User Content, or other submission from Our Platform;
c)    Issue you with a written warning;
d)    Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
e)    Take further legal action against you, as appropriate;
f)    Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
g)    Any other actions which We deem reasonably appropriate (and lawful).
8.2    We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 8.1) in response to your breach.


9.    Law and Jurisdiction
9.1    This Policy, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
9.2    If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 9.1 takes away from or reduces your legal rights as a consumer.
9.3    If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
9.4    If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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